Frequently Asked Questions (FAQs) + Customer Notices
What can we help you with today? We are here to assist. Below are the most commonly asked questions, along with additional resources to assist you with your banking needs. You may also reach out to one of our Customer Service Representatives in Sacramento at (916) 567-2899, or elsewhere in California at (800) 564-7144. Our representatives are available Monday through Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. Check back often, as we will update this page regularly.
Customer Resources
- Review the Mobile Banking Agreement
- Take a look at our Online Banking Terms and Conditions
- Find out more about Beneficial Ownership
- View our Notice of Change in Terms
- View the Online Cash Management Agreement
- Take a look at our Account Terms and Conditions
- Review our Privacy Notice
- Take a look at our Fee Schedule for our Business Customers
- Review our Fee Schedule for our Consumer Customers